Shipping policy

# Shipping Policy

**Last updated: August 17, 2026**

Thank you for shopping with ISEEBIZ. This policy explains how orders are confirmed, processed, shipped, and delivered.

## Order Confirmation

After you complete an order, a confirmation email will be sent to the email address provided at checkout. This confirmation serves as your order record and includes your order number. Please review it and contact us promptly if any information is incorrect.

## Order Processing

Please allow up to three business days for order processing before shipment. Orders placed after 4:00 p.m. Eastern Time may begin processing on the next business day. Orders placed on weekends or public holidays will begin processing on the following business day, generally from 10:00 a.m. Eastern Time.

During peak periods, promotional events, holidays, or periods of high product demand, processing may take longer than three business days. Order processing begins only after payment is confirmed and any necessary order verification is completed.

## Shipping Methods, Costs, and Estimates

Standard Shipping and Express Shipping may be available, depending on the delivery address and the products in the order. Available methods, shipping fees, and estimated delivery times are shown at checkout before payment.

Delivery estimates begin after an order has shipped and are not guaranteed. Delivery may take longer because of an invalid or incomplete address, customs-clearance procedures, carrier delays, weather, local disruptions, peak-season volume, or other circumstances outside our reasonable control.

## Shipping Address

Please check your delivery address carefully before placing an order. If an address needs to be corrected, contact us as soon as possible. We cannot guarantee that an address can be changed after the order has entered processing or has shipped. Additional carrier or reshipping charges caused by an incorrect or incomplete address may be the customer's responsibility.

## Tracking and Partial Shipments

After an order ships, we will send a shipping-confirmation email with tracking information when tracking is available. Orders containing multiple items may arrive in separate packages, and separate tracking information may be issued for each shipment.

## Duties and Taxes

Unless checkout expressly states otherwise, international shipments are delivered duty and tax unpaid. Import duties, customs charges, taxes, brokerage fees, and similar destination charges are the customer’s responsibility and must be paid in accordance with local customs rules. These charges are determined by the destination authorities and are not controlled by ISEEBIZ.

## Delayed, Lost, Damaged, or Incorrect Deliveries

If a package has not arrived within the expected period, or tracking shows “delivered” but you have not received it, contact ISEEBIZ Customer Service so that we can verify the shipment with you and the carrier.

If a shipment arrives damaged or contains an incorrect item, contact partner@iseebiz.com with your order number and relevant photos or video where appropriate. We will review the issue and work toward an appropriate resolution.

Nothing in this policy limits any mandatory consumer rights available under applicable law.

## Contact Us

- Email: partner@iseebiz.com
- Website: https://www.iseebiz.com